The service is equipped with clear instructions and messages so that an IVR system can greatly reduce call center costs and improve efficiency in any company.
Features of Virtual Mobile Number Service
We let your callers know that you’ve got their call with a SMS of acknowledgement for smooth operations. We offer easy polling, surveys, call back request generation etc. with automated notification system.
In this way you’re able to know which calls need to be redialed and can provide better customer satisfaction. We help you to keep track of your agent’s performance through this transparent tracking method.
We provide anytime, anywhere trouble shooting of your technical problems. Zero down time with
24*7 had maintenance
We provide easy routing of your call to the agent requested for fast redressal of problems. It increases client retention by promoting a sense of relationship amongst their priority service agent and prompt action.
You can transfer calls to an extension or a department or group. You can use VOIP extensions or physical extensions.
We let you to set up your automated IVR system almost overnight as we eliminated all the hassles of installation, maintenance and operation with our hosted service. Get convenient features like automated attendant, auto hold and redial, directory and more by us.
Benefits of Hosted Virtual Phone Number Solution
- Our pay-as-you-grow allows you to start with 2 ports and scale up to 480 ports as your business grows
- Our hosted Virtual Number is a cloud based service with no hardware purchase
- Our CDR Log service can track your attended or unattended business calls
IVR Designer allow you to route your calls according to your business need
- We have service for Remote diagnostics and support
Port setting can be changed on the fly
- Our Hosted Virtual Number helps you increase your profitability and expanding business
- 24*7 Connectivity.